Terms and Conditions

General information and applicability
TID Stockholm AB (Reg. No. 556949-9980) (TID Watches) is a Swedish limited company with office address Torsgatan 59, SE-113 61 Stockholm, Sweden.

TID Watches markets and sells wrist watches (the Products) online (the Web Shop) and from the office of TID Watches.

These terms and conditions apply for the marketing and sale of the Products.

These terms and conditions are subject to more favorable terms and conditions that may follow from mandatory law.

These terms and conditions shall take precedence over your (or your entity´s) additional or different terms and conditions, to which notice of objection is hereby given, unless we specifically agree to them in writing.

Ordering
An order is not binding on TID Watches before full payment for the Products ordered has been duly received, unless otherwise is explicitly agreed on with the customer.

Delivery and delivery time
The delivery times for the Products are stated in the Web Shop, or otherwise separately agreed on with the customer.

The customer has, as an exclusive remedy, the right to cancel an order in case of delay in excess of four weeks.

TID Watches has the right to cancel orders made due to that the Product, or parts of the Product, is no longer possible to source from TID Watches’s sub-suppliers and cannot be sourced by resonable efforts and/or at reasonable prices from other sub-suppliers.

TID Watches will in case of a cancellation return all payments for the Product to the customer as soon as practically possible, and in no case later than 30 days from the date of the cancellation.

All Products are shipped with a well-reputed carrier of TID Watches choice to the address stated by the customer (or to a pick-up point connected to the stated address and which is used by the carrier). TID Watches has no obligation to assure that the stated address is valid. The shipping cost, including any taxes and fees, shall be borne by the customer. Any and all costs levied upon TID Watches due to incorrect address or failure to accept delivery will be charged to the customer. Products returned to TID Watches due to failure to accept delivery will not be re-shipped and TID Watches will have no obligation to refund the purchase price, and other charged costs, to the customer. This shall however not apply in the event the customer requests re-delivery within 14 days from the date of failure to accept delivery and pays the costs for the re-shipping.

Transfer of ownership of purchased Products occurs when the Product is delivered, and full payment of the purchase price has been received. The customer will not be entitled to dispose of the Product before transfer of ownership has occurred. TID Watches has the right to re-take delivered Products not paid for.

In the event of obvious damages to product packaging at delivery, the customer needs to open the package together with the courier to make sure that the product is intact. In case of damages are identified, the product delivery should be rejected and the customer must immediately contact TID Watches at info@tidwatches.com and claim the “Damaged on Arrival” to be entitled a replacement product.

Prices
The prices of the Products are stated in the Web Shop, or otherwise separately agreed on with the customer.

The prices stated in the Web Shop are subject to change and may be changed without advance notice.

Any applicable shipping costs will be added to the stated prices of the Products and will be stated separately in the ordering form in the Web Shop before completing the order, or otherwise separately agreed on with the customer.

Applicable VAT (if any) may be added in the ordering form in the Web Shop before completing the order. The customer is responsible for paying any and all applicable VAT in addition to VAT charged by TID Watches. The customer is further responsible for paying any and all other applicable taxes, fees and customs for the Products and the delivery thereof.

Privacy policy
All personal information you provide us with or that we obtain will be handled by TID Watches as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to TID Watches will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request TID Watches to delete or correct the information held about you. By accepting the TID Watches Terms of use, you agree to the above. Read more at TID Watches separate Privacy policy here

The Products
TID Watches does not guarantee that the true colors, shapes and other features of the Products are accurately reflected in the Web Shop or in presentation/advertising material, due to the customer’s computer or monitor settings, or due to deficiencies in the depiction or the description on the Products.

Defects due to normal wear and tear, the use of the Products for other purposes than the intended, or otherwise due to inappropriate handling or use may never be regarded as defects for which TID Watches are responsible.

TID Watches warrants that the Products are free from defects for two (2) years from date of delivery.

Defects in Products supplied must be notified not later than eight (8) days from receipt of the Products. Concealed defects are to be notified immediately after discovery. TID Watches will have no obligation to remedy a defect in the event of failure to accordingly notify a defect.

In the event of a defect, TID Watches will, in its own sole discretion, either remedy the defect or exchange the Product as soon as practically possible after received notification about the defect. In the event it is not possible to remedy the defect or exchange the Product, TID Watches will reimburse the purchase price of the Product reasonably adjusted for any wear and tear. These remedies are exclusive.

Right to cancel orders for Products
The Distance and Doorstep Sales Act (2005:59) (the Act) is applicable for all purchases of Products made through the Web Shop and over email and telephone by customers that are consumers (as defined in the Act). A consumer has the right to cancel an order and return purchased Products in accordance with what is set out in chapter 2 and 5 of the Act (ångerrätt).

In case the consumer decides to cancel an order and return the Product, the consumer shall arrange for the return shipping of already shipped Product(s) to applicable physical address:

TID Stockholm AB
Att: Return Goods
Torsgatan 59
113 37 Stockholm
Sweden

The customer is obligated to pay for the shipping costs.

TID Watches will return all payments made for cancelled orders and returned Product(s), as soon as possible following the consumer’s exercise of the right to cancel an order and return the Product, and in no case later than what is prescribed under the Act.

Intellectual property rights
A purchase of Products does not constitute a transfer of ownership or license to use in any intellectual property rights related or pertaining to the Products, including copyright and pattern rights, to the customer.

Complaints
All complaints regarding a Product shall be sent to info@tidwatches.com.

Limitation of liability
TID Watches shall not be liable for any loss, damages, claims or costs whatsoever, including any consequential or indirect damages or costs, due to the use of the Products.

Force majeure
Force majeure events such as breakdowns, strikes or other disruptive influences beyond TID Watches’s control, or that of TID Watches’s suppliers, release TID Watches from its delivery commitments and any other obligations in relation to the customer for the duration of the disruptive influence and of the consequences thereof.

Miscellaneous
All costs for contacts with TID Watches for the purpose of ordering Products or otherwise, whether through TID Watches’s Web Shop, by telephone, by e-mail, by regular mail or otherwise, shall be borne by the customer. The customer visits and uses the Web Shop on its own risk. TID Watches shall have no liability whatsoever for any damage caused to the customer’s computer hardware, software or other equipment due to viruses, worms or similar contracted from the Web Site.

Governing law
Swedish law shall, without regard to its conflict of laws principles, exclusively apply to these terms and conditions and to all purchases of Products. Any dispute arising out of or in connection with these terms and conditions shall be settled in a Swedish court of general jurisdiction.

Additional information
TID Watches reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, TID Watches has the right to cancel the order and refund any amount paid in the best way. TID Watches shall also notify the customer of equivalent replacement products if available.

Company information
TID Stockholm AB (Reg. No. 556949-9980)
Torsgatan 59
113 37 Stockholm
Sweden

+46 (0) 8 20 33 80
info@tidwatches.com
Vat. SE556949998001